Refund + Exchange Policy

At Cupcakes & Rosé Candle Co. all of our products are carefully inspected before they are shipped. Due to the nature of our products, used candles cannot be returned or refunded. However, we will replace or refund products damaged during shipment if photographic proof of damage is submitted to us within 7 days of delivery.
You may return your unused product within 7 days of purchase. The buyer is responsible for shipping cost on all return items.  We do not do exchanges at this time.
In the event the package is damaged during shipping you may return your unused candle(s) for a full refund of your purchase price, less shipping and handling within 7 days of delivery. Please email us at Jasmaine@cupcakesandrose.com for further details.

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